Legal

Privacy Policy

Last Updated: 07/08/2023

Welcome to Salitos.be! This Privacy Policy explains how we collect, use, and protect your information when you use our website and place orders in our webshop. We value your privacy and are committed to safeguarding your personal information.

1. Information We Collect

When you place an order on our webshop, we collect the following information:

  • Your name
  • Your email address
  • Your shipping address

This information is necessary to process and fulfill your order.

2. Use of Information

We use the information collected during the order process for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your orders, including order confirmation, shipping updates, and customer service inquiries
  • To provide you with relevant information about our products, promotions, and updates if you have opted to receive marketing communications

3. Data Retention

We retain the order information you provide, including your name, email address, and shipping address, in our store backend for a period of 2 years. This is done to comply with legal obligations, handle potential disputes, and improve customer service.

4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. Our store backend is secured with industry-standard security measures to ensure the confidentiality and integrity of your information.

5. Third-Party Processors

We may use third-party service providers to assist us in processing and fulfilling your orders. These service providers may have access to your information solely for the purpose of performing their services for us and are contractually obligated to maintain the confidentiality and security of your data.

6. Your Rights

You have the following rights regarding your personal information:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your personal information, subject to legal obligations
  • The right to object to the processing of your personal information for marketing purposes

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version of the Privacy Policy will always be available on our website, and the date of the latest revision will be indicated at the top of the policy.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or our practices regarding your information, please contact us at info@havanadistribution.be.

Thank you for choosing Salitos.be!